Privacy Policy
Your privacy matters to us. This policy explains how Depositphotos collects, uses, and protects your personal information when you use our platform and services.
Last updated: January 1, 2026
Depositphotos Inc. ("Depositphotos," "we," "us," or "our") operates the deposit-photos.com website and related services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, create an account, purchase licenses, or otherwise interact with our services. Please read this policy carefully. By using our services, you agree to the practices described herein and to our Terms of Use.
1.Information We Collect
We collect several types of information to provide and improve our services. The information we gather falls into the following categories:
1.1 Personal Information You Provide
When you create an account, purchase a subscription, or contact us, you may provide:
- Full name and display name
- Email address
- Billing address and payment information
- Company name and job title (for enterprise accounts)
- Phone number (optional)
- Profile photo and biographical information
- Content you upload as a contributor
1.2 Usage Data
We automatically collect information about how you interact with our platform, including:
- Search queries and browsing history on our site
- Files you download, save, or preview
- Pages visited, time spent, and navigation paths
- Referral URLs and exit pages
- Feature usage patterns and preferences
1.3 Device and Technical Information
- IP address and approximate geolocation
- Browser type, version, and language settings
- Operating system and device type
- Screen resolution and viewport size
- Unique device identifiers
1.4 Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information and improve your experience. For detailed information about the cookies we use, please see our Cookie Policy.
2.How We Use Your Information
We use the information we collect for the following purposes:
2.1 Service Delivery
- Create and manage your account
- Process transactions and deliver licensed content per our License Agreement
- Provide customer support via our Help Center
- Manage contributor accounts and royalty payments
- Enable search, filtering, and content discovery
2.2 Communication
- Send transactional emails (receipts, download confirmations)
- Notify you of account activity and security alerts
- Share product updates, new features, and promotions (with your consent)
- Respond to your inquiries and support requests
2.3 Analytics and Improvement
- Analyze usage trends to improve our platform and content library
- Conduct A/B testing and feature optimization
- Generate aggregated, anonymized statistics
- Train and improve our AI-powered search and recommendation systems
2.4 Security and Fraud Prevention
- Detect and prevent fraudulent activity, unauthorized access, and abuse
- Enforce our Terms of Use and License Agreement
- Monitor for copyright infringement and intellectual property violations
- Maintain the integrity and security of our infrastructure
3.Legal Basis for Processing
We process your personal data under the following legal bases, as applicable under the GDPR and similar data protection laws:
3.1 Consent
Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications or enabling optional cookies. You may withdraw consent at any time.
3.2 Contractual Necessity
Processing necessary to fulfill our contract with you, including providing access to our platform, processing purchases, delivering licensed content, and managing your account under our Terms of Use.
3.3 Legitimate Interest
Processing necessary for our legitimate business interests, including improving our services, preventing fraud, ensuring network security, and conducting analytics. We balance these interests against your rights and freedoms.
3.4 Legal Obligation
Processing necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, including tax reporting and anti-money laundering requirements.
4.Information Sharing
We do not sell your personal information. We may share your data in the following circumstances:
4.1 Service Providers
We share information with trusted third-party vendors who assist us in operating our platform, including payment processors, cloud hosting providers, email delivery services, analytics providers, and customer support tools. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
4.2 Legal Requirements
We may disclose your information if required to do so by law, or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, investigate potential violations of our Terms of Use, or protect the safety of our users or the public.
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal data.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent.
5.Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Account data is retained for the duration of your account and for up to 30 days after deletion to allow for account recovery.
- Transaction records are retained for 7 years to comply with tax and accounting regulations.
- Usage logs are retained for up to 24 months and then anonymized or deleted.
- Marketing preferences are retained until you withdraw consent or unsubscribe.
- Support correspondence is retained for up to 3 years after resolution.
When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.
6.Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right of Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of inaccurate or incomplete personal data.
Right to Deletion: Request deletion of your personal data, subject to legal retention requirements.
Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format.
Right to Object: Object to processing of your personal data for direct marketing or based on legitimate interests.
Right to Restrict Processing: Request that we limit the processing of your personal data under certain circumstances.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on your consent.
To exercise any of these rights, please contact us or email us at privacy@deposit-photos.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.
8.Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information promptly. If you believe that a child under 16 has provided us with personal information, please contact us immediately.
9.International Data Transfers
Depositphotos operates globally, and your information may be transferred to and processed in countries other than your country of residence, including the United States and countries within the European Economic Area (EEA). These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer personal data internationally, we implement appropriate safeguards to ensure your data remains protected, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data processing agreements with all third-party service providers
- Encryption of data in transit and at rest
- Regular assessments of third-party data protection practices
For more information about our data transfer practices, please contact us.
10.Security Measures
We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect it, including:
- TLS/SSL encryption for all data transmitted between your browser and our servers
- Encryption of sensitive data at rest using AES-256
- Regular security audits and penetration testing
- Access controls and role-based permissions for internal systems
- Multi-factor authentication for administrative access
- Continuous monitoring for suspicious activity and intrusion detection
- Employee security training and confidentiality agreements
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. If you have concerns about the security of your account, please visit our Help Center or contact us immediately.
11.Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not operated by us. This includes social media platforms, payment processors, and partner websites. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party sites you visit. Our Terms of Use provide additional information about your responsibilities when accessing external links from our platform. To learn more about who we are, visit our About Us page.
12.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- Post a prominent notice on our website
- Send an email notification to registered users for significant changes
We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy. Previous versions of this policy are available upon request.
13.Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
Email: privacy@deposit-photos.com
Online: Contact Form
Support: Help Center
Mail: Depositphotos Inc., Privacy Team, 110 E Broward Blvd, Suite 1700, Fort Lauderdale, FL 33301, United States
For EU residents, you may also contact our Data Protection Officer at dpo@deposit-photos.com. You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.